Operations Customer Service Executive (Freight Forwarding)

THE SUPREME HR ADVISORY PTE. LTD.

Singapore
Base: $3,000 - $3,500; bonus/equity: not specified...
Not specified (considered office-based due to location).
Handles client inquiries and complaints
Monitor shipments with contractors
Data entry and file management
The Operations Customer Service Executive position at THE SUPREME HR ADVISORY PTE. LTD. involves managing client inquiries and coordinating shipments in the freight forwarding sector. Candidates should have a diploma in logistics or supply chain and 1-2 years of relevant experience, with a focus on customer service and operational efficiency

Job Summary

  • The role involves handling all client inquiries, concerns, and complaints in a professional manner while monitoring shipments with contractors.
  • Candidates will perform data entry, manage file opening and closing, and prepare costing to support invoice generation.
  • The position offers flexibility in working hours between 8:30 am – 5:30 pm or 9 am – 6 pm.

Matching Summary

Match Score: 75

The Operations Customer Service Executive position at THE SUPREME HR ADVISORY PTE. LTD. involves managing client inquiries and coordinating shipments in the freight forwarding sector. Candidates should have a diploma in logistics or supply chain and 1-2 years of relevant experience, with a focus on customer service and operational efficiency.

Salary

Base: $3000 - $3500; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Handles client inquiries and complaints
  • Monitor shipments with contractors
  • Data entry and file management
  • Costing preparation for invoices
  • Prepare pricing and quotations

Nice-to-have

  • Upselling company products
  • Identify new business opportunities
  • Continuous improvement programs
  • Collaboration across departments

Key Requirements

  • Diploma in Logistic / Supply Chain
  • 1-2 years work experience in Freight Forwarding
  • Permit declaration through Tradenet preferable

Work Rights

Permit declaration through Tradenet preferable

Tailored Resume

Cover Letter