Legal Collections Specialist

Sheltermortgage

Tempe, AZ, US
Negotiate repayments on defaulted mortgage debt
Re-establish and maintain communication with customers
Utilize skip tracing tools
Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications

Job Summary

  • Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.
  • Locate and contact homeowners across the country to collect on charged off secured and unsecured mortgage debt.
  • Newrez offers medical, dental, and vision insurance, a 401(k) with employer match, and tuition reimbursement.

Matching Summary

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

Skills & Requirements

Must-have

  • Negotiate repayments on defaulted mortgage debt
  • Re-establish and maintain communication with customers
  • Utilize skip tracing tools
  • Adhere to FDCPA/CFPB guidelines
  • Assertive yet compassionate negotiators
  • Professional communication skills

Nice-to-have

  • Success-driven telephone professionals
  • Service-minded and results-oriented
  • Strong moral compass
  • Innovative solutions

Key Requirements

  • High school education or equivalent
  • No experience required, training provided

Work Rights

Not specified

Tailored Resume

Cover Letter