Server Engineer (analista De Infraestrutura)

Air Products

Hybrid
Windows and linux server environments
Aws cloud environment support
Itil incident and problem management
The role involves providing 7x24 global Level 2-3 support for Air Products computing platforms across Windows, Linux, and AWS cloud environments

Job Summary

  • The role involves providing 7x24 global Level 2-3 support for Air Products computing platforms across Windows, Linux, and AWS cloud environments.
  • Incumbents are responsible for critical tasks including monthly security patching, handling server outages, and managing resource configurations like CPU and RAM.
  • Candidates must adhere to ITIL Service Level Management objectives while collaborating with developers and database administrators to deploy new solutions.

Matching Summary

The role involves providing 7x24 global Level 2-3 support for Air Products computing platforms across Windows, Linux, and AWS cloud environments.

Skills & Requirements

Must-have

  • Windows and Linux server environments
  • AWS cloud environment support
  • ITIL Incident and Problem Management
  • 7x24 follow-the-sun rotation model
  • Root cause analysis for outages

Nice-to-have

  • Experience with application developers
  • Database administrator collaboration
  • Project scope definition skills
  • Strong English communication skills

Key Requirements

  • Bachelor's degree in IT or Computer Science
  • Fluent English communication skills
  • Availability for follow-the-sun L2-L3 support

Work Rights

Not specified

Tailored Resume

Cover Letter