Competitive pyy; not specified; medical, dental + ...
Outbound and inbound customer phone calls
Responding via email and phone
Setting appointments for the service department
Wesley Chapel Toyota is proud to be a Toyota Presidents Award winner and recognized by Automotive News as a Best Dealership to Work For in 2023, 2024, and 2025
Job Summary
Wesley Chapel Toyota is proud to be a Toyota Presidents Award winner and recognized by Automotive News as a Best Dealership to Work For in 2023, 2024, and 2025.
We are currently looking for a motivated and customer focused Business Development Center Agent to join our Service BDC team.
We offer best-in-class industry benefits including competitive pay, medical, dental and vision plans, paid holidays & PTO, and a 401(k) Retirement Plan.
Matching Summary
Wesley Chapel Toyota is proud to be a Toyota Presidents Award winner and recognized by Automotive News as a Best Dealership to Work For in 2023, 2024, and 2025.
Salary
Competitive pay; Not specified; Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Vehicle Purchase Discounts, Wellness Programs
Skills & Requirements
Must-have
Outbound and inbound customer phone calls
Responding via email and phone
Setting appointments for the Service Department
Entering customer information into the CRM
Scheduling service appointments accurately
Nice-to-have
Customer focused, energetic, self motivated
Positive, team oriented environment
Bilingual Spanish is a plus
Address customer concerns promptly and professionally
Key Requirements
Experience in customer service or call center environments
Strong communication skills both verbal and written
Excellent computer skills
Highly organized with strong attention to detail
High School graduate or equivalent, 18 years or older required