Director, Software Engineering, Customer Experience Platforms

Cfa Society Atlanta Inc

Base: $122,000 - $190,000 py; bonus: eligible for ...
Hybrid
Salesforce platform architecture leadership
Enterprise cms (acquia/drupal) management
Headless and hybrid cms architecture
CFA Institute is seeking a Director of Software Engineering for their Customer Experience Platforms, responsible for leading engineering delivery and architecture strategy across digital ecosystems, including CMS and Salesforce platforms. The ideal candidate will have extensive experience in software engineering, platform management, and team leadership, while enjoying benefits such as competitive compensation and a flexible work environment

Job Summary

  • This role leads the architecture and delivery of secure, scalable customer experience platforms including enterprise CMS and Salesforce ecosystems.
  • The position requires defining a composable digital experience architecture leveraging headless CMS, Salesforce capabilities, and API-first integration patterns.
  • Candidates will benefit from comprehensive medical benefits, an annual incentive bonus, and a 12% employer contribution to a 401(k) plan.

Matching Summary

Match Score: 85

CFA Institute is seeking a Director of Software Engineering for their Customer Experience Platforms, responsible for leading engineering delivery and architecture strategy across digital ecosystems, including CMS and Salesforce platforms. The ideal candidate will have extensive experience in software engineering, platform management, and team leadership, while enjoying benefits such as competitive compensation and a flexible work environment.

Salary

Base: $122,000 - $190,000 per year; Bonus: Eligible for annual incentive bonus; Benefits: 12% employer contribution to 401(k), comprehensive medical package

Skills & Requirements

Must-have

  • Salesforce platform architecture leadership
  • Enterprise CMS (Acquia/Drupal) management
  • Headless and hybrid CMS architecture
  • API-first integration patterns
  • Omnichannel customer experience design
  • CI/CD and DevSecOps practices
  • Vendor management for digital platforms

Nice-to-have

  • AI/ML use cases for personalization
  • Customer data platform (CDP) experience
  • Experience with B2B SaaS platforms
  • Fostering culture of experimentation
  • Knowledge of marketing automation tools

Key Requirements

  • Bachelor's degree required; Master's preferred
  • 8+ years software engineering and platform experience
  • 3+ years managerial experience in people leadership
  • Experience with multi-tenant SaaS or API-first platforms
  • Visa sponsorship not available

Work Rights

Not specified

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