Patient Services Representative

Lehigh Valley Health Network

Richland Township, PA, US
Onsite
High school diploma or ged required
1 year customer service experience
Proficient computer and emr skills
The role serves as the initial point of contact for patients and healthcare providers within the practice

Job Summary

  • The role serves as the initial point of contact for patients and healthcare providers within the practice.
  • LVHN is a nationally recognized organization ranked among the 'Best Hospitals' by U.S. News & World Report for 23 consecutive years.
  • Employees will perform scheduling, scanning, billing, filing, referrals, and other clerical functions in a timely manner.

Matching Summary

The role serves as the initial point of contact for patients and healthcare providers within the practice.

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • 1 year customer service experience
  • Proficient computer and EMR skills
  • Ability to handle cash accurately
  • Strict confidentiality maintenance

Nice-to-have

  • Adaptability to changing priorities
  • Team collaboration and feedback
  • Strong organizational skills
  • Experience with patient outreach
  • Knowledge of insurance providers

Key Requirements

  • High School Diploma/GED
  • 1 year Customer service experience
  • Proficiency with technology and EMR workflows
  • Ability to maintain strict confidentiality

Work Rights

Not specified

Tailored Resume

Cover Letter