The role involves leading customers through the FX technical onboarding journey including processing technical enablements and performing conformance testing
Job Summary
The role involves leading customers through the FX technical onboarding journey including processing technical enablements and performing conformance testing.
Candidates will build automated solutions for manual processes such as certification of FIX APIs and handle participant reference data across all FX venues.
LSEG offers a collaborative culture with tailored benefits including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.
Matching Summary
The role involves leading customers through the FX technical onboarding journey including processing technical enablements and performing conformance testing.
Skills & Requirements
Must-have
FIX messaging protocol experience
FX market and product knowledge
Customer service in financial environment
Conformance testing of trading software
Python or SQL scripting for automation
Nice-to-have
Experience with FXall or Price Stream platforms
Networking protocols and TCP/IP concepts
Strong analytical and logical thinking
Ability to work under pressure
Openness to new processes and learning
Key Requirements
Degree or equivalent experience level
Proven customer service skills
Understanding of FIX messaging protocol
Exposure to certification/conformance testing
Flexibility to work EMEA time zones until 18:00 GMT