#SGunited Jobs Desktop Support Engineer

ITCAN PTE. LIMITED

Islandwide, Singapore
Not specified
Windows os support expertise
Office software troubleshooting
Desktop hardware maintenance
ITCAN PTE. LIMITED is seeking a Desktop Support Engineer to diagnose and resolve client platform issues, providing support for Windows OS, office software, and desktop hardware. The role involves prompt response to IT incidents, coordination with external vendors, and participation in client platform implementations

Job Summary

  • The role focuses on diagnosing and resolving client platform issues to restore functionality and minimize downtime.
  • Candidates must support Windows OS, office software, and desktop hardware while maintaining optimal user experience.
  • The position requires coordinating with external support vendors to manage maintenance and issue resolution effectively.

Matching Summary

Match Score: 75

ITCAN PTE. LIMITED is seeking a Desktop Support Engineer to diagnose and resolve client platform issues, providing support for Windows OS, office software, and desktop hardware. The role involves prompt response to IT incidents, coordination with external vendors, and participation in client platform implementations.

Skills & Requirements

Must-have

  • Windows OS support expertise
  • Office software troubleshooting
  • Desktop hardware maintenance
  • IT incident root cause analysis
  • Service level agreement adherence

Nice-to-have

  • External vendor coordination skills
  • System performance monitoring experience
  • Client platform upgrade participation

Key Requirements

  • Technical expertise in Windows OS
  • Ability to meet service level agreements
  • Experience with IT incident investigation

Work Rights

Not specified

Tailored Resume

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