Teamledare – Claims Center Sverige

if.lv

Göteborg, Sweden
Hybrid
Daily operational management
Customer experience focus
Team coaching and development
As a Team Leader within Claims Center Sverige, you will ensure customers receive professional, fair, and effective support through the claims process, delivering a world-class customer experience

Job Summary

  • As a Team Leader within Claims Center Sverige, you will ensure customers receive professional, fair, and effective support through the claims process, delivering a world-class customer experience.
  • You will be responsible for the daily operational management of your team, ensuring efficiency, high quality, and alignment with goals, while also contributing to the development of work methods and competence.
  • This is a developing leadership role offering the opportunity to combine operational leadership with business development in a changing organization, with good possibilities to broaden your assignment over time.

Matching Summary

As a Team Leader within Claims Center Sverige, you will ensure customers receive professional, fair, and effective support through the claims process, delivering a world-class customer experience.

Skills & Requirements

Must-have

  • daily operational management
  • customer experience focus
  • team coaching and development
  • process and tool standardization
  • performance KPI monitoring

Nice-to-have

  • engaging work environment
  • continuous improvement mindset
  • collaboration with leadership
  • proactive resource planning

Key Requirements

  • Experience in leadership roles
  • Experience in claims handling
  • Structured follow-up and improvement work
  • Strong communication skills
  • Ability to create engagement and security

Work Rights

Not specified

Tailored Resume

Cover Letter