Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Not specified
Process guest check-ins and verify identity
Secure payment prior to issuing room key
Balance and drop receipts daily
Marriott International is seeking a Room Controller - Guest Experience Supervisor in Kuala Lumpur, responsible for managing guest check-ins, payment processing, and ensuring guest satisfaction. The ideal candidate should have at least one year of related and supervisory experience, with a focus on hospitality and customer service
Job Summary
The role involves processing all guest check-ins, verifying identity, assigning rooms, and securing payments before issuing keys.
Candidates will assist management in training, evaluating, and coaching employees while serving as a role model for fair treatment.
The position requires maintaining confidentiality of proprietary information and ensuring adherence to quality standards throughout the shift.
Matching Summary
Match Score: 75
Marriott International is seeking a Room Controller - Guest Experience Supervisor in Kuala Lumpur, responsible for managing guest check-ins, payment processing, and ensuring guest satisfaction. The ideal candidate should have at least one year of related and supervisory experience, with a focus on hospitality and customer service.