Account Manager, Emea

Customer.io

Remote, United Kingdom
Base: $80,500; variable: $34,500 ($115,000 ote); b...
Remote
3+ years account management experience
Direct ownership of revenue number
Experience managing $5m arr portfolio
This role involves owning the full commercial strategy for a portfolio of mid-market and enterprise accounts including renewals and expansion

Job Summary

  • This role involves owning the full commercial strategy for a portfolio of mid-market and enterprise accounts including renewals and expansion.
  • Candidates must demonstrate a clear forecasting methodology and the ability to drive genuine growth through value articulation rather than mechanical levers.
  • The company offers 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums along with 16 weeks paid parental leave.

Matching Summary

This role involves owning the full commercial strategy for a portfolio of mid-market and enterprise accounts including renewals and expansion.

Salary

Base: $80,500; Variable: $34,500 ($115,000 OTE); Benefits: 100% medical/dental/vision/mental health coverage, 16 weeks parental leave, unlimited PTO

Skills & Requirements

Must-have

  • 3+ years Account Management experience
  • Direct ownership of revenue number
  • Experience managing $5m ARR portfolio
  • Proven ability to grow customer spend
  • Clear forecasting methodology
  • Based in UK or Ireland

Nice-to-have

  • 5+ years preferred experience
  • Multi-threaded relationship building
  • Data-driven decision making
  • Partnership with Customer Success
  • Strong communication skills

Key Requirements

  • 3+ years in Account Management or Sales
  • Experience managing $5m ARR
  • Based in UK or Ireland

Work Rights

Must be based in UK or Ireland

Tailored Resume

Cover Letter