After Hours Optimiser

nbn

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After hours operations support
Real-time jeopardy management
Technician and work order coordination
** The After Hours Optimiser position at nbn involves overseeing field operations outside standard business hours, ensuring customer needs are met with a focus on safety and efficiency. The role requires experience in planning or scheduling within a large operational context, preferably in telecommunications. **

Job Summary

  • You will play a vital role in supporting the safe, smooth and customer centred delivery of field operations outside standard business hours.
  • Your work will involve monitoring real-time jeopardy management across multiple channels, responding to technician queries, and reallocating tasks where needed to keep schedules on track.
  • You will support the wellbeing and safety of field technicians by conducting HSE checkpoints, managing handovers and guiding teams through potential risks such as severe weather or unplanned outages.

Matching Summary

Match Score: 75

** The After Hours Optimiser position at nbn involves overseeing field operations outside standard business hours, ensuring customer needs are met with a focus on safety and efficiency. The role requires experience in planning or scheduling within a large operational context, preferably in telecommunications. **

Skills & Requirements

Must-have

  • After hours operations support
  • Real-time jeopardy management
  • Technician and work order coordination
  • Stakeholder communication
  • HSE checkpoints

Nice-to-have

  • Collaborative approach
  • Composed and attentive
  • Warm and clear communication
  • Creating structure in dynamic situations

Key Requirements

  • Full working rights in Australia

Work Rights

Full working rights required

Tailored Resume

Cover Letter