Customer Banking Specialist - Deloraine (24 Hours/week)

369

Deloraine, , Australia
Meaningful customer conversations
Assist with in-branch technology
Respond to transactional needs
Deliver a seamless banking experience for over 10 million personal and small business customers

Job Summary

  • Deliver a seamless banking experience for over 10 million personal and small business customers.
  • Work collaboratively to deliver outstanding outcomes for every customer, understanding their needs and referring them to specialists.
  • Engage with customers through meaningful conversations, financial health checks, and proactive outreach to build rapport and address their needs.

Matching Summary

Deliver a seamless banking experience for over 10 million personal and small business customers.

Skills & Requirements

Must-have

  • meaningful customer conversations
  • assist with in-branch technology
  • respond to transactional needs
  • complete financial health checks
  • process loan and credit card applications
  • proactive customer outreach
  • adhere to bank procedures
  • community event participation

Nice-to-have

  • passion for service excellence
  • work independently and collaboratively
  • holistic customer solutions
  • genuine passion for the customer

Key Requirements

  • Ability to ask the right questions and find the right solutions
  • Act with integrity and place the customer at the centre
  • Comfortable working independently and referring customers to specialists

Work Rights

Not specified

Tailored Resume

Cover Letter