Fixed-term Customer Service Representative - Invercargill

Westpac

Invercargill, New Zealand
Not specified; benefits: 4 weeks holiday + 5 wellb...
Fully onsite
Minimum 2 years customer service experience
Comfortable with phone and in-person interactions
Quick learner of new digital systems
Westpac is seeking a Fixed-term Customer Service Representative for their Invercargill branch, offering a full-time role for up to 7 months to cover parental leave. The position focuses on delivering exceptional customer service in a dynamic environment, addressing various customer queries efficiently

Job Summary

  • This is a fixed-term role covering parental leave for up to 7 months in the Invercargill Branch.
  • You will act as a frontline expert providing timely solutions for online banking issues, card disputes, and regulatory matters.
  • The position offers competitive benefits including 4 weeks standard holiday plus 5 days of wellbeing leave and career growth opportunities.

Matching Summary

Match Score: 85

Westpac is seeking a Fixed-term Customer Service Representative for their Invercargill branch, offering a full-time role for up to 7 months to cover parental leave. The position focuses on delivering exceptional customer service in a dynamic environment, addressing various customer queries efficiently.

Salary

Not specified; Benefits: 4 weeks holiday + 5 wellbeing days; Additional: Banking benefits, insurance discounts, superannuation scheme

Skills & Requirements

Must-have

  • Minimum 2 years customer service experience
  • Comfortable with phone and in-person interactions
  • Quick learner of new digital systems

Nice-to-have

  • Proactive attitude and willingness to adapt
  • Strong interpersonal communication skills
  • Passion for helping others navigate platforms

Key Requirements

  • Minimum 2+ years proven experience in customer service or administration

Work Rights

Not specified

Tailored Resume

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