Patient Access Rep - Baptist - Prn

Ochsner Health

New Orleans, Louisiana, USA
Fully remote
Patient identification and data verification
Insurance verification via electronic/phone
Point-of-service collections
Ochsner Health is hiring a Patient Access Representative for a part-time, fully remote position based in New Orleans, Louisiana. The role involves greeting patients, scheduling appointments, verifying demographic information, and handling point-of-service collections, all while maintaining patient confidentiality and high customer service standards

Job Summary

  • Greet patients and guests courteously, initiate scheduling, and complete check-in/admission processes.
  • Obtain and verify accurate patient identification and demographic data, assist with accurate reimbursement, and maintain confidentiality.
  • Responsible for point-of-service collections, insurance verification, and improving patient satisfaction through professional representation.

Matching Summary

Match Score: 85

Ochsner Health is hiring a Patient Access Representative for a part-time, fully remote position based in New Orleans, Louisiana. The role involves greeting patients, scheduling appointments, verifying demographic information, and handling point-of-service collections, all while maintaining patient confidentiality and high customer service standards.

Skills & Requirements

Must-have

  • Patient identification and data verification
  • Insurance verification via electronic/phone
  • Point-of-service collections
  • Customer service and professionalism
  • Data entry and retrieval

Nice-to-have

  • Adapting communication style to patient population
  • Conflict resolution skills
  • Sound judgment in difficult situations
  • Collaborative work with other departments

Key Requirements

  • High school diploma or equivalent
  • Minimum of 1 year experience in healthcare or customer service
  • Proficiency with Windows-style applications
  • Technical knowledge of healthcare insurance benefits

Work Rights

Not specified

Tailored Resume

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