Front Office Agent - Aman Rosa Alpina

Aman

San Cassiano, Italy
Guest check-in and check-out
Front office cash handling
Guest interaction and communication
Guest assistants play a crucial role in creating the first and last impression of the hotel by providing friendly and caring check-in and check-out services

Job Summary

  • Guest assistants play a crucial role in creating the first and last impression of the hotel by providing friendly and caring check-in and check-out services.
  • The role involves coordinating with multiple departments such as housekeeping, engineering, and reservations to ensure a seamless guest experience.
  • Aman offers competitive benefits and exciting international career opportunities in a rapidly expanding ultra-luxury hospitality environment.

Matching Summary

Guest assistants play a crucial role in creating the first and last impression of the hotel by providing friendly and caring check-in and check-out services.

Skills & Requirements

Must-have

  • Guest check-in and check-out
  • Front office cash handling
  • Guest interaction and communication
  • Room reservation procedures
  • Suggestive selling techniques

Nice-to-have

  • Fluent in Italian and English
  • Knowledge of Opera PMS
  • Proactive guest service approach
  • Handling guest complaints
  • Training new front office staff

Key Requirements

  • Previous experience in international 5* hotels
  • Fluent in Italian and English spoken and written

Work Rights

Not specified

Tailored Resume

Cover Letter