Product Manager, Salesforce Federal Customer Success

Salesforce

San Francisco, CA, US
Not specified; not specified; benefits include med...
5-8 years product management experience
Fedramp high compliance knowledge
Customer-facing digital platform ownership
This role involves driving the end-to-end product vision for a secure, digital-first support experience that bridges cutting-edge AI capabilities with rigorous U.S. Federal Government compliance standards

Job Summary

  • This role involves driving the end-to-end product vision for a secure, digital-first support experience that bridges cutting-edge AI capabilities with rigorous U.S. Federal Government compliance standards.
  • The successful candidate will partner with Engineering, Security, Legal, and Federal Success teams to navigate complex frameworks including ITAR, IL4/IL5, and NIST while ensuring Authority to Operate readiness.
  • Salesforce offers comprehensive benefits including medical, dental, vision, mental health support, paid parental leave, life insurance, 401(k), and an employee stock purchasing program.

Matching Summary

This role involves driving the end-to-end product vision for a secure, digital-first support experience that bridges cutting-edge AI capabilities with rigorous U.S. Federal Government compliance standards.

Salary

Not specified; Not specified; Benefits include medical, dental, vision, 401(k), and equity eligibility

Skills & Requirements

Must-have

  • 5-8 years Product Management experience
  • FedRAMP High compliance knowledge
  • Customer-facing digital platform ownership
  • Scrum methodology and backlog management
  • Federal regulatory framework expertise

Nice-to-have

  • Salesforce Government Cloud architecture
  • Agentforce and Trailhead familiarity
  • UX/UI design in government context
  • Digital transformation for DoD agencies
  • Fluency in Cursor, Claude, Linear tools

Key Requirements

  • 5-8 years in Product Management
  • 2-3 years in regulated environments
  • Experience with FedRAMP or NIST frameworks
  • Hands-on Scrum and backlog ownership

Work Rights

Not specified

Tailored Resume

Cover Letter