Not specified; not specified; benefits: discounted...
Hybrid
5+ years banking experience
Data governance and quality management
Cashback and loyalty program delivery
ING is seeking a Senior Customer Journey Expert for transaction accounts in Australia, emphasizing a customer-first culture and innovative banking solutions. The role involves managing customer journeys, data governance, and partnerships to enhance customer experiences
Job Summary
This role involves owning and continuously improving end-to-end customer journeys for transaction accounts and value-add propositions like Pocket Perks.
The successful candidate will operate as a Data Steward to ensure strong data governance, quality, and alignment with regulatory standards.
Benefits include discounted ING Health Insurance, an additional Rest Day for wellbeing, and an IMPACT day for volunteer sustainability activities.
Matching Summary
Match Score: 85
ING is seeking a Senior Customer Journey Expert for transaction accounts in Australia, emphasizing a customer-first culture and innovative banking solutions. The role involves managing customer journeys, data governance, and partnerships to enhance customer experiences.
Salary
Not specified; Not specified; Benefits: Discounted Health Insurance, Rest Day, IMPACT day