Senior Relationship Manager (operating Room Support) – Local Only
Vanderbilt University Medical Center
Nashville, Tennessee, US
Primary liaison between or clinical teams and it
Experience with itsm tools and ticketing systems
Proactive technical rounding and issue triage
The role serves as the primary advocate for OR clinicians, removing technical obstacles to ensure seamless patient care operations
Job Summary
The role serves as the primary advocate for OR clinicians, removing technical obstacles to ensure seamless patient care operations.
Candidates will coordinate resolution efforts across IT Field Services, Application Teams, and Vendor Services to manage complex technical issues.
VUMC offers a mission-driven environment where employees take exceptional pride in their work and are encouraged to advance health through preeminent programs.
Matching Summary
The role serves as the primary advocate for OR clinicians, removing technical obstacles to ensure seamless patient care operations.
Skills & Requirements
Must-have
Primary liaison between OR clinical teams and IT
Experience with ITSM tools and ticketing systems
Proactive technical rounding and issue triage
Vendor coordination and hardware workflow management
Strong communication skills for clinical stakeholders
Nice-to-have
Subject matter expertise in OR technology
Ability to develop troubleshooting playbooks
Data-driven decision making for process improvement
Collaborative approach to cross-team problem solving
Key Requirements
Bachelor's degree preferred or equivalent experience