Customer Success Executive

ORIENTAL REMEDIES INCORPORATED (PRIVATE LIMITED)

Singapore
Not specified; benefits: annual leave 14 days onwa...
Minimum 2 years customer service experience
Retail or healthcare industry background
Strong multitasking and prioritization skills
The role serves as the primary point of contact for patients and partners while managing patient flow and appointment scheduling efficiently

Job Summary

  • The role serves as the primary point of contact for patients and partners while managing patient flow and appointment scheduling efficiently.
  • Employees receive free TCM services, tech-enhanced therapies, and a 50% discount on family members' treatments.
  • The company fosters a fun, diverse, and inclusive culture with opportunities for growth and career development.

Matching Summary

Match Score: 85

The role serves as the primary point of contact for patients and partners while managing patient flow and appointment scheduling efficiently.

Salary

Not specified; Benefits: Annual leave 14 days onwards, birthday leave, free TCM services, 50% family discount

Skills & Requirements

Must-have

  • Minimum 2 years customer service experience
  • Retail or healthcare industry background
  • Strong multitasking and prioritization skills
  • Proficiency in Microsoft Office and Google Suite

Nice-to-have

  • Prior experience in TCM, clinic, massage, or spa
  • Passion for Traditional Chinese Medicine
  • Sales-oriented mindset with cross-selling ability
  • Immediate availability or short notice start dates

Key Requirements

  • Minimum 2 years of customer service or telemarketing experience
  • Experience in retail or healthcare industry preferred
  • Ability to adapt quickly in fast-paced environments

Work Rights

Not specified

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