Finra Certified - Call Center Support Representative

DXC Technology Australia & New Zealand

Any City, MI, United States
Base: $36,700 - $68,200; bonus/equity: not specifi...
On-site
Finra-licensed registered representative
Life insurance experience
Financial services experience
Provide high-quality support to clients through our contact center, assisting with complex inquiries, account maintenance, and financial service transactions

Job Summary

  • Provide high-quality support to clients through our contact center, assisting with complex inquiries, account maintenance, and financial service transactions.
  • Process and distribute incoming and outgoing mail for multiple clients in accordance with established service level agreements (SLAs).
  • Full-time hires are eligible to participate in the DXC benefit program.

Matching Summary

Provide high-quality support to clients through our contact center, assisting with complex inquiries, account maintenance, and financial service transactions.

Salary

Base: $36,700 - $68,200; Bonus/Equity: Not specified; Benefits: Comprehensive, flexible, and competitive benefits program

Skills & Requirements

Must-have

  • FINRA-licensed Registered Representative
  • Life insurance experience
  • Financial services experience
  • Exceptional customer service delivery
  • Regulatory compliance

Nice-to-have

  • Collaborate with team members
  • Continuous improvement initiatives
  • Voice of the Customer feedback

Key Requirements

  • High school diploma or GED
  • Minimum 2 years of call center customer service
  • FINRA Series 6 or Series 7 license

Work Rights

Not specified

Tailored Resume

Cover Letter