Associate Trainer, Patient Support Services

IQVIA

Base: $41,200.00 - $103,000.00 annualized; bonus/e...
Not specified
Bachelor's degree from accredited college
1-2 years training and education experience
Exposure to call center operations
The Associate Trainer role at IQVIA involves delivering training for Patient Support Services within a call center environment, focusing on areas such as insurance eligibility and claims processing. The position requires collaboration with cross-functional teams and a strong foundation in training and education, particularly in healthcare settings

Job Summary

  • The role supports Patient Support Services within IQVIA's Centralized Outsourcing Operations Hub by delivering compliant training on access hub and pharmacy support functions.
  • Responsibilities include creating agendas, developing slide decks, coordinating presenters, and facilitating both live and virtual training programs using adult learning principles.
  • Candidates must maintain a private, distraction-free workspace that adheres to HIPAA guidelines and includes internet plug-in accessibility.

Matching Summary

Match Score: 75

The Associate Trainer role at IQVIA involves delivering training for Patient Support Services within a call center environment, focusing on areas such as insurance eligibility and claims processing. The position requires collaboration with cross-functional teams and a strong foundation in training and education, particularly in healthcare settings.

Salary

Base: $41,200.00 - $103,000.00 annualized; Bonus/Equity: Dependent on position offered; Benefits: Range of health and welfare benefits available

Skills & Requirements

Must-have

  • Bachelor's degree from accredited college
  • 1-2 years training and education experience
  • Exposure to call center operations
  • HIPAA compliance workspace requirements
  • Strong presentation and facilitation skills

Nice-to-have

  • Experience with healthcare programs
  • Collaborative cross-functional partnership skills
  • Initiative to identify training gaps
  • Willingness to learn new systems
  • Positive approach to problem solving

Key Requirements

  • Bachelor's degree required
  • 1-2 years of training experience
  • Call center or healthcare program exposure
  • Private workspace for HIPAA compliance

Work Rights

Not specified

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