Customer Success Manager, Enterprise

Stripe

Chicago, IL, US
On-site
4+ years enterprise relationship management experience
Strong analytical and data navigation skills
Experience managing complex technical product conversations
Stripe is seeking a Customer Success Manager to oversee the post-sales lifecycle for enterprise customers and drive maximum value realization

Job Summary

  • Stripe is seeking a Customer Success Manager to oversee the post-sales lifecycle for enterprise customers and drive maximum value realization.
  • The role involves delivering proactive workshops, business reviews, and payment insights to optimize customer growth and retention.
  • Candidates must partner closely with account executives and technical teams to advocate for customer needs and support account expansion.

Matching Summary

Stripe is seeking a Customer Success Manager to oversee the post-sales lifecycle for enterprise customers and drive maximum value realization.

Skills & Requirements

Must-have

  • 4+ years enterprise relationship management experience
  • Strong analytical and data navigation skills
  • Experience managing complex technical product conversations

Nice-to-have

  • History of success in pre-sales or consulting roles
  • Proven track record achieving sales targets
  • Ability to thrive in high-growth fast-paced environments

Key Requirements

  • 4+ years client-facing enterprise relationship management
  • Track record leading technical conversations
  • Experience with large complex projects

Work Rights

Not specified

Tailored Resume

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