Technical Program Manager (consumer Experience)

Memorial Hermann

**
5 years progressive program management experience
Advanced data analytics and visualization skills
Experience managing system-wide cross-functional initiatives
** Memorial Hermann is seeking a Technical Program Manager to lead consumer experience initiatives by managing strategic programs that enhance patient care across their health system. The role requires strong program management skills combined with advanced data analytics to drive measurable improvements in consumer experiences. **

Job Summary

  • The role is responsible for owning strategic, technical, and cross-functional programs that support the Memorial Hermann Consumer Experience (CX) initiatives.
  • This position combines strategic program management with advanced data analytics to extract, analyze, and translate data into actionable insights that drive measurable improvements.
  • The ideal candidate will partner closely with executive leadership, clinical teams, and cross-functional stakeholders to develop dashboards, reports, and compelling presentations.

Matching Summary

Match Score: 75

** Memorial Hermann is seeking a Technical Program Manager to lead consumer experience initiatives by managing strategic programs that enhance patient care across their health system. The role requires strong program management skills combined with advanced data analytics to drive measurable improvements in consumer experiences. **

Skills & Requirements

Must-have

  • 5 years progressive program management experience
  • Advanced data analytics and visualization skills
  • Experience managing system-wide cross-functional initiatives
  • Proficiency in Microsoft Office and collaboration tools
  • Strong executive presentation and communication skills

Nice-to-have

  • Experience with Python or R programming tools
  • Background in healthcare operations and patient experience
  • Familiarity with Epic and HL7 healthcare data systems
  • Knowledge of process improvement methodologies
  • Ability to translate complex data into actionable insights

Key Requirements

  • Bachelor's degree required; Master's preferred
  • Five years progressive experience in program management
  • Degree in Healthcare Administration, Business, Marketing, Health, or Computer Science

Work Rights

Not specified

Tailored Resume

Cover Letter