Customer Experience Technician - Hvac

FISHER & PAYKEL CUSTOMER SERVICES PTY

Auckland, New Zealand
Appliance repair and troubleshooting
Strong communication and computer skills
Customer-focused service delivery
You will deliver technical expertise and outstanding service directly in our customers’ homes to provide truly best in class customer experiences

Job Summary

  • You will deliver technical expertise and outstanding service directly in our customers’ homes to provide truly best in class customer experiences.
  • We are committed to ongoing training and development, offering opportunities to deepen your skills and share knowledge with the wider team.
  • The role offers a flexible schedule, company bonus and incentive scheme, superannuation scheme, company van, and generous product discounts.

Matching Summary

You will deliver technical expertise and outstanding service directly in our customers’ homes to provide truly best in class customer experiences.

Skills & Requirements

Must-have

  • appliance repair and troubleshooting
  • strong communication and computer skills
  • customer-focused service delivery
  • manage spare parts inventory
  • complete service documentation

Nice-to-have

  • collaborative team environment
  • ongoing training and development
  • flexible work schedule
  • innovative company culture
  • career development opportunities

Key Requirements

  • proven appliance repair experience
  • qualifications in electrical and appliance repair
  • current registered Electrical Licence
  • GAS licence advantageous

Work Rights

Not specified

Tailored Resume

Cover Letter