Senior / Guest Service Executive

THE CLAN HOTEL

Singapore, Singapore
Not specified
Able to work rotating shifts
Positive attitude with outgoing personality
Good communication skills
The Clan Hotel in Singapore is seeking a Senior / Guest Service Executive to enhance guest experiences through excellent customer service. The role involves collaborating with the team to address guest needs and complaints, while maintaining effective communication within the hotel

Job Summary

  • The role involves collaborating closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner.
  • Employees must responsively and tactfully address guest complaints, requests, and enquiries while staying informed about hotel facilities and functions.
  • The position requires maintaining an effective flow of communication with all hotel personnel and approaching additional tasks diligently.

Matching Summary

Match Score: 75

The Clan Hotel in Singapore is seeking a Senior / Guest Service Executive to enhance guest experiences through excellent customer service. The role involves collaborating with the team to address guest needs and complaints, while maintaining effective communication within the hotel.

Skills & Requirements

Must-have

  • Able to work rotating shifts
  • Positive attitude with outgoing personality
  • Good communication skills

Nice-to-have

  • Understanding guest preferences
  • Knowledge of tourist-related information
  • Collaborative team player

Key Requirements

  • O Levels or equivalent education
  • Availability for weekends and public holidays

Work Rights

Not specified

Tailored Resume

Cover Letter