Front Office Team Leader

Sofitel Sydney Wentworth

Phu Quoc, Vietnam
On-site
Front office operations experience
Luxury or upscale hotel experience
Leadership and team management
As Front Office Team Leader, you’ll be the go-to person ensuring smooth daily operations at reception while leading the team to deliver warm, professional, and memorable service

Job Summary

  • As Front Office Team Leader, you’ll be the go-to person ensuring smooth daily operations at reception while leading the team to deliver warm, professional, and memorable service.
  • The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
  • A competitive package and plenty of development opportunities.

Matching Summary

As Front Office Team Leader, you’ll be the go-to person ensuring smooth daily operations at reception while leading the team to deliver warm, professional, and memorable service.

Skills & Requirements

Must-have

  • Front Office operations experience
  • Luxury or upscale hotel experience
  • Leadership and team management
  • Guest service delivery
  • Cash handling and systems
  • Problem-solving and guest concerns

Nice-to-have

  • Innovative and fast-growing group
  • Challenging the norm
  • Creative and rewarding environment
  • Passionate about hospitality experiences
  • Exploring new locations

Key Requirements

  • Previous Front Office operations experience
  • Leadership skills
  • Strong communication skills
  • Confidence handling cash, systems
  • Flexibility to support different shifts

Work Rights

Not specified

Tailored Resume

Cover Letter