Guest Service Agent

Stonebridge Companies LLC

Watertown, Massachusetts, US
Base: $20 - $21; bonus/equity: not specified; bene...
Available for weekend shifts
Evening and morning shift availability
4-5 days per week schedule
The Guest Service Agent ensures smooth check-in and check-out procedures while maintaining accurate guest records

Job Summary

  • The Guest Service Agent ensures smooth check-in and check-out procedures while maintaining accurate guest records.
  • This role requires handling various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
  • Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, and travel perks.

Matching Summary

The Guest Service Agent ensures smooth check-in and check-out procedures while maintaining accurate guest records.

Salary

Base: $20 - $21; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, PTO, 401(k) matching, wellness support, life coverage, tuition aid, travel perks

Skills & Requirements

Must-have

  • Available for weekend shifts
  • Evening and morning shift availability
  • 4-5 days per week schedule
  • Cash handling and bookkeeping skills
  • Property management system proficiency

Nice-to-have

  • Previous hotel front desk experience
  • Strong problem-solving abilities
  • Excellent communication skills
  • Knowledge of local dining and entertainment

Key Requirements

  • Preferred previous hotel front desk experience
  • Ability to lift and carry up to 10 lbs
  • Proficiency in basic office software like Word and Excel

Work Rights

Not specified

Tailored Resume

Cover Letter