Case Manager In Training

174

Melbourne, Australia
Not specified; annual incentive scheme + salary re...
Fully remote
Experience in fast-paced high-pressure environment
Strong pc skills and ability to learn new systems
Excellent communication and stakeholder engagement skills
The role involves managing a portfolio of workers compensation claims to help injured workers recover and return to work

Job Summary

  • The role involves managing a portfolio of workers compensation claims to help injured workers recover and return to work.
  • Candidates must provide empathetic service and manage end-to-end outcomes for stakeholders while adhering to legislation.
  • The company offers a flexible work arrangement allowing up to 3 days of remote work after training completion.

Matching Summary

The role involves managing a portfolio of workers compensation claims to help injured workers recover and return to work.

Salary

Not specified; Annual incentive scheme + salary reviews mentioned

Skills & Requirements

Must-have

  • Experience in fast-paced high-pressure environment
  • Strong PC skills and ability to learn new systems
  • Excellent communication and stakeholder engagement skills

Nice-to-have

  • Empathetic and resilient approach to sensitive situations
  • Proactive self-motivated problem solver
  • High attention to detail and time management

Key Requirements

  • Previous experience in customer service, medical reception, or call centre
  • Full-time permanent position based in Melbourne office
  • Ability to complete training before starting remote work flexibility

Work Rights

Not specified

Tailored Resume

Cover Letter