Manager Non-clinical Operations

Advocate Health

Illinois, US
Base: $44.15 - $66.25; bonus/equity: not specified...
Fully remote
Customer service and patient care
Operational analysis and improvement
Policy and procedure management
Plans, manages, and coordinates daily operational activities of a nonclinical team to ensure provision of exemplary customer service and safe, high quality patient care

Job Summary

  • Plans, manages, and coordinates daily operational activities of a nonclinical team to ensure provision of exemplary customer service and safe, high quality patient care.
  • Performs human resources responsibilities for team members which includes interviewing, hiring, promotions, performance improvement planning, performance evaluation, professional development, coaching, corrective actions, and separations.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Plans, manages, and coordinates daily operational activities of a nonclinical team to ensure provision of exemplary customer service and safe, high quality patient care.

Salary

Base: $44.15 - $66.25; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service and patient care
  • Operational analysis and improvement
  • Policy and procedure management
  • Human resources management
  • Budget management
  • Project management

Nice-to-have

  • Adaptability to change
  • Effective communication
  • Problem-solving complex issues
  • Team engagement activities

Key Requirements

  • Bachelor’s Degree or equivalent experience
  • 5 years health care or contact center experience
  • 3 years supervisory experience
  • Advanced computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter