Saas or digital platform implementation experience
Client-facing communication and facilitation skills
Ability to translate client processes into configuration
The role involves leading clients through discovery, configuration, onboarding, training, and long-term adoption support for the Hive Platform
Job Summary
The role involves leading clients through discovery, configuration, onboarding, training, and long-term adoption support for the Hive Platform.
Turner & Townsend is putting Digital at the heart of its business to transform how construction projects are delivered, governed, and reported.
The position requires building strong client relationships as a trusted advisor while ensuring successful adoption of structured data assets and digitized delivery apps.
Matching Summary
The role involves leading clients through discovery, configuration, onboarding, training, and long-term adoption support for the Hive Platform.
Skills & Requirements
Must-have
SaaS or digital platform implementation experience
Client-facing communication and facilitation skills
Ability to translate client processes into configuration
Experience running training sessions and developing materials
Strong analytical mindset with data structure knowledge
Nice-to-have
Proactive and curious client-focused attitude
Experience in construction or capital projects
Understanding of project controls and cost reporting
Product management or project management certification
Agile environment scaling experience
Key Requirements
Experience in SaaS or digital platform implementation