Customer Support Analyst - Compensation

Workday

Warsaw, Poland
Base: zł148,800 pln - zł223,200 pln; bonus/equity:...
Fully remote
Saas software support experience
Customer support for enterprise software
Handle compensation cases
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us

Job Summary

  • We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
  • Our culture is rooted in integrity, empathy, and shared enthusiasm.
  • We’re looking for someone who has a creative approach and is eager to learn, support their colleagues, and have fun.

Matching Summary

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.

Salary

Base: zł148,800 PLN - zł223,200 PLN; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, annual refresh stock grants; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • SaaS software support experience
  • Customer Support for enterprise software
  • Handle Compensation cases
  • Investigate and diagnose issues
  • 365-day / 24x7 coverage participation

Nice-to-have

  • Creative approach to problem-solving
  • Eager to learn and support colleagues
  • Sun-drenched optimism and drive
  • Courageous collaborators
  • Empathy and shared enthusiasm

Key Requirements

  • 3+ years SaaS software support or HRIS background
  • 5+ years SaaS software support or HRIS background
  • Support or implement Compensation/Benefits solutions
  • Engage and coordinate multiple teams
  • Manage incoming case queue(s)

Work Rights

Not specified

Tailored Resume

Cover Letter