Csr I

NIAGARA BOTTLING LLC

Base: $20.92 - $28.24 ph; bonus/equity: not specif...
**
Schedule customer delivery appointments
Resolve customer inquiries within 24 hours
Track customer pickup appointments
** Niagara Bottling LLC is seeking a Customer Service Representative I (CSR I) to support both internal and external customer needs, focusing on scheduling deliveries, resolving inquiries, and maintaining customer satisfaction. The role requires strong problem-solving skills and the ability to build relationships across various teams, with a commitment to safety and efficiency. **

Job Summary

  • The role serves as the first level of support for internal and external customers in a dynamic manufacturing environment.
  • Employees are responsible for scheduling deliveries, resolving inquiries within 30 minutes or 24 hours, and maintaining accurate order reports.
  • Niagara offers a comprehensive benefits package including medical, dental, vision, 401(k) with company match, and tuition reimbursement.

Matching Summary

Match Score: 75

** Niagara Bottling LLC is seeking a Customer Service Representative I (CSR I) to support both internal and external customer needs, focusing on scheduling deliveries, resolving inquiries, and maintaining customer satisfaction. The role requires strong problem-solving skills and the ability to build relationships across various teams, with a commitment to safety and efficiency. **

Salary

Base: $20.92 - $28.24 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive package including medical, dental, vision, 401(k), and paid time off

Skills & Requirements

Must-have

  • Schedule customer delivery appointments
  • Resolve customer inquiries within 24 hours
  • Track customer pickup appointments
  • Maintain compliant Open Order Report
  • Understand SKU portfolio and sourcing options

Nice-to-have

  • Entrepreneurial and dynamic environment
  • Proactive root cause analysis
  • Cross-departmental collaboration skills
  • Analytical problem solving abilities
  • Commitment to safety priorities

Key Requirements

  • High School Diploma required
  • Bachelor's Degree preferred
  • No prior experience required
  • Experience in manufacturing environment preferred

Work Rights

Not specified

Tailored Resume

Cover Letter