Customer Experience Advisor | S1 | Retail Banking | Perth Hs

Santander UK

Perth, United Kingdom
Base: £25,000; bonus/equity: £500 annual cash allo...
On-site
Act as first point of contact
Assist with day-to-day transactions
Answer customer calls
Santander is looking for a Customer Experience Advisor based out of Perth HS Branch, working 21 hours per week, on a rota’d basis Monday to Saturday, between 8am & 6pm

Job Summary

  • Santander is looking for a Customer Experience Advisor based out of Perth HS Branch, working 21 hours per week, on a rota’d basis Monday to Saturday, between 8am & 6pm.
  • For our customers, you’ll be more than just the friendly face and voice of Santander. You’ll be a listener and problem solver.
  • Santander offers competitive rewards, wellbeing support, and global growth opportunities.

Matching Summary

Santander is looking for a Customer Experience Advisor based out of Perth HS Branch, working 21 hours per week, on a rota’d basis Monday to Saturday, between 8am & 6pm.

Salary

Base: £25,000; Bonus/Equity: £500 annual cash allowance; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Act as first point of contact
  • Assist with day-to-day transactions
  • Answer customer calls
  • Build relationships and find solutions
  • Develop knowledge of services and products
  • Identify ways to improve customer experience
  • Deliver outstanding customer service
  • Communicate effectively with customers

Nice-to-have

  • Go above-and-beyond for customers
  • Effective team working skills
  • Flexible, can-do approach
  • Openness to broad range of activities
  • Ability to grow, adapt and change

Key Requirements

  • Proven ability to deliver outstanding customer service
  • Ability to communicate effectively with customers

Work Rights

Must have the right to work in the UK

Tailored Resume

Cover Letter