Customer Service Representative 1 – Hollow Metal - Fontana, Ca
Allegion
Fontana, CA, US
Base: $30.00 - $32.00 ph; bonus/equity: not specif...
Handle customer requests professionally
Respond to inquiries and resolve complaints
Quote and place orders
The Customer Service Representative 1 is the single point of customer contact “cradle to grave” to handle all customer needs, building a trusting relationship with the defined customer base
Job Summary
The Customer Service Representative 1 is the single point of customer contact “cradle to grave” to handle all customer needs, building a trusting relationship with the defined customer base.
Professionally handle customer requests using current and future information technology to ensure that issues are resolved both promptly and thoroughly.
Allegion offers health, dental, and vision insurance coverage, generous vacation and sick time, a 401K plan with a 6% company match, and other benefits.
Matching Summary
The Customer Service Representative 1 is the single point of customer contact “cradle to grave” to handle all customer needs, building a trusting relationship with the defined customer base.
Salary
Base: $30.00 - $32.00 per hour; Bonus/Equity: Not specified; Benefits: Health, dental, vision insurance, 401K, vacation, sick time
Skills & Requirements
Must-have
Handle customer requests professionally
Respond to inquiries and resolve complaints
Quote and place orders
Follow order status through shipping
Address customer QC issues
Gather customer information and document interactions