Assurant Services Australia Pty Limited is seeking a Service Network Administrator for a 12-month fixed-term contract in Australia. The ideal candidate will support the Service Network team, focusing on customer service, communication, and system maintenance, while the company promotes a diverse and inclusive culture
Job Summary
The Service Network Administrator is responsible for supporting the Service Network team with support, communication, and ongoing system maintenance to support business programs within Australia & New Zealand.
This position will work closely with the Service Network and Salvage team to understand the requirements of clients and consumers, to ensure the network can support all new and existing programs.
Some of the benefits you'll get working at Assurant include: Diversity panels and employee resource groups, Hybrid working to support work/life balance, Volunteering leave to give back to the communities we serve, Recharge & a cultural day off to celebrate what's important to you.
Matching Summary
Match Score: 85
Assurant Services Australia Pty Limited is seeking a Service Network Administrator for a 12-month fixed-term contract in Australia. The ideal candidate will support the Service Network team, focusing on customer service, communication, and system maintenance, while the company promotes a diverse and inclusive culture.
Skills & Requirements
Must-have
Manage email inboxes
Liaise with service centres
Assist with monthly reporting
Liaise with customers directly
Proficiency in MS Office
Experience working towards SLAs or KPIs
Nice-to-have
Customer service experience in retail
Technical exposure to electronics
Flexibility with change and business growth
Key Requirements
12 month fixed term contract
Excellent written and verbal communication skills
Strong organizational skills
Excellent stakeholder engagement
Strong analytical, numerical and problem-solving skills