Lead and support the team in delivering exceptional guest experiences and ensuring a warm welcome for all guests
Job Summary
Lead and support the team in delivering exceptional guest experiences and ensuring a warm welcome for all guests.
Oversee the completion of daily tasks, ensuring they are executed accurately and in a timely manner.
Minor Hotels offers a rewarding package including career growth, exclusive hotel deals, global perks, retail rewards, discounted entertainment, banking and insurance benefits, generous leave, and wellness support.
Matching Summary
Lead and support the team in delivering exceptional guest experiences and ensuring a warm welcome for all guests.
Skills & Requirements
Must-have
Exceptional guest experiences
Lead and support the team
Manage guest arrivals and departures
Resolve guest complaints professionally
Nice-to-have
Thriving in a company culture
Career growth and advancement
Tight-knit team environment
Key Requirements
Proven front office experience
Leadership qualities
Prior supervisory experience highly regarded
Extensive hospitality background
Exceptional customer service skills
Strong time management skills
Impeccable professional presentation
Flexibility to work weekends and varying schedules