Customer Success Manager With French

Land Securities Group

Cairo, Egypt
Hybrid
French and english proficiency
Customer value creation
Revenue retention and engagement
The Customer Success Manager plays a key role in enhancing customer experience by leveraging a network of experts across LSEG and ensuring customers’ business objectives are achieved though full utilization of solutions into the daily workflow of end-users

Job Summary

  • The Customer Success Manager plays a key role in enhancing customer experience by leveraging a network of experts across LSEG and ensuring customers’ business objectives are achieved though full utilization of solutions into the daily workflow of end-users.
  • This is a post-sales role which drives commercial value creation through adoption of Risk solutions purchased by the customer to achieve revenue retention and customer engagement.
  • LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Matching Summary

The Customer Success Manager plays a key role in enhancing customer experience by leveraging a network of experts across LSEG and ensuring customers’ business objectives are achieved though full utilization of solutions into the daily workflow of end-users.

Skills & Requirements

Must-have

  • French and English proficiency
  • Customer value creation
  • Revenue retention and engagement
  • Risk solutions adoption
  • Customer workflow optimization

Nice-to-have

  • Italian or Arabic language fluency
  • Global, diverse and inclusive company
  • Continuous learning and development
  • Focus on wellbeing initiatives
  • Sustainability commitment

Key Requirements

  • University degree or relevant work experience
  • Strong Microsoft Office proficiency
  • Strong problem-solving skills
  • Agility in fast-paced environment
  • Significant Product and Workflow Expertise

Work Rights

Not specified

Tailored Resume

Cover Letter