Field Services Technician I

Astreya

Mumbai, India
100% onsite
It service ticket response
Basic av checks
Workstation setups
The Field Services Technician I role involves responding to IT service tickets and assisting with workstation setups. Technicians will provide end-user support for desktops, laptops, and peripherals while maintaining accurate documentation. This position requires adherence to safety protocols and client-specific guidelines, ensuring a high-quality service experience for users

Job Summary

  • The Field Services Technician I role involves responding to IT service tickets and assisting with workstation setups. Technicians will provide end-user support for desktops, laptops, and peripherals while maintaining accurate documentation. This position requires adherence to safety protocols and client-specific guidelines, ensuring a high-quality service experience for users.

Matching Summary

The Field Services Technician I role involves responding to IT service tickets and assisting with workstation setups. Technicians will provide end-user support for desktops, laptops, and peripherals while maintaining accurate documentation. This position requires adherence to safety protocols and client-specific guidelines, ensuring a high-quality service experience for users.

Skills & Requirements

Must-have

  • IT service ticket response
  • basic AV checks
  • workstation setups
  • inventory handling

Nice-to-have

  • customer service orientation
  • effective time management
  • team collaboration

Key Requirements

  • High School Diploma or GED
  • CompTIA A+ certification preferred
  • enrollment in IT-related coursework

Work Rights

Not specified

Tailored Resume

Cover Letter