Chef De Réception (h/f/x)

Sofitel Brisbane Central

Toulouse, France
On-site
Manage reception team
Ensure client satisfaction
Hotel management software (pms)
The primary mission is to manage, animate, and coordinate the Reception team to ensure client satisfaction by guaranteeing quality service throughout their stay

Job Summary

  • The primary mission is to manage, animate, and coordinate the Reception team to ensure client satisfaction by guaranteeing quality service throughout their stay.
  • Daily tasks include supervising and training the reception team, and rallying teams around projects such as All, BE MY GUEST, and Leads.
  • Join a network of over 45 brands and 5,500 hotels within the Accor group, offering numerous development and evolution opportunities.

Matching Summary

The primary mission is to manage, animate, and coordinate the Reception team to ensure client satisfaction by guaranteeing quality service throughout their stay.

Skills & Requirements

Must-have

  • Manage reception team
  • Ensure client satisfaction
  • Hotel management software (PMS)
  • Professional English language skills

Nice-to-have

  • Client service orientation
  • Team motivation and animation
  • Stress management skills
  • Initiative and autonomy

Key Requirements

  • Hotel management software proficiency
  • Knowledge of reception procedures
  • Experience in team planning and organization
  • Proficiency in performance indicators

Work Rights

Not specified

Tailored Resume

Cover Letter