Conduct facility tours and pre-admission discussions
This hands-on role involves guiding customers through the entire admissions process while championing aged care admissions and regulatory requirements
Job Summary
This hands-on role involves guiding customers through the entire admissions process while championing aged care admissions and regulatory requirements.
The team at Mercy Health is described as wonderfully diverse, supporting patients, residents, clients, and communities across Australia.
Candidates will collaborate with Business Development Consultants to identify new referring pipelines and maintain strong relationships with referrers.
Matching Summary
This hands-on role involves guiding customers through the entire admissions process while championing aged care admissions and regulatory requirements.
Skills & Requirements
Must-have
Manage complete admissions journey
Engage with referrers and leads
Conduct facility tours and pre-admission discussions
Ensure compliance with CRM systems
Coordinate room turnover processes
Nice-to-have
Resilient and compassionate attitude
Passion for making a difference in aged care
Strong relationship building skills
Customer-centric service delivery
Key Requirements
Current Police Record Check
Evidence of or process of obtaining required checks