Ln Venues, Venue Applications Support Team Analyst
Livenation
Remote
Fully remote
Point-of-sale (pos) systems support
Remote and onsite technical support
On-call helpdesk support
The Venue Applications Support Analyst ensures seamless technology function at venues by supporting PoS and other systems, providing critical remote and onsite assistance
Job Summary
The Venue Applications Support Analyst ensures seamless technology function at venues by supporting PoS and other systems, providing critical remote and onsite assistance.
Live Nation offers comprehensive benefits including medical, vision, dental, mental health, paid time off, 401(k) with company match, and career development programs.
The company fosters an inclusive environment supporting equal employment opportunity and reasonable accommodations for disabilities and religious practices.
Matching Summary
The Venue Applications Support Analyst ensures seamless technology function at venues by supporting PoS and other systems, providing critical remote and onsite assistance.
Skills & Requirements
Must-have
Point-of-Sale (PoS) systems support
Remote and onsite technical support
On-call helpdesk support
Data input and system data integrity
Troubleshooting software and hardware issues
Microsoft Excel intermediate skills
Nice-to-have
Customer service etiquette
Forward thinking and innovative mindset
Ability to reprioritize tasks rapidly
Basic accounting familiarity
Travel up to 30% for venue support
Key Requirements
Minimum 1-year PoS systems experience
Experience with Appetize and/or Micros PoS
Intermediate Microsoft Excel proficiency
Willingness to travel up to 30%
Basic accounting knowledge
Relevant technology degree or certificate helpful but not required