Product Support Specialist

785

United Kingdom
Fully remote
Valid passport required
Full driving license required
Electrical/electronic repair experience
This role involves bridging the gap between groundbreaking Raymarine products and customers who depend on them on the water

Job Summary

  • This role involves bridging the gap between groundbreaking Raymarine products and customers who depend on them on the water.
  • The position requires conducting in-field service visits, performing full technical triage, and attending global industry events.
  • Candidates will work closely with engineering and sales teams to ensure clear communication and effective support while mentoring colleagues.

Matching Summary

This role involves bridging the gap between groundbreaking Raymarine products and customers who depend on them on the water.

Skills & Requirements

Must-have

  • Valid passport required
  • Full driving license required
  • Electrical/electronic repair experience
  • DC power systems understanding
  • Ethernet networking knowledge
  • Logical fault-finding ability

Nice-to-have

  • Practical sailing or boating experience
  • Experience delivering technical training
  • Hands-on marine vessel work
  • Strong problem-solving skills
  • Self-motivated team player

Key Requirements

  • Valid passport and full driving license
  • Eligibility for US export control license (ITAR/EAR)
  • Clear verbal and written English communication
  • Microsoft 365 and remote support tool proficiency

Work Rights

Must be eligible for US export control license

Tailored Resume

Cover Letter