Offshore Supplier Operational Performance Manager

Capital One

Nottingham, England, United Kingdom
Hybrid
Managing supplier relationships
Customer service delivery
Leading high-performing teams
This role is crucial for ensuring the flawless resolution for our customers by leading and developing a team

Job Summary

  • This role is crucial for ensuring the flawless resolution for our customers by leading and developing a team.
  • You will be accountable for the effective delivery and governance of key customer service outcomes.
  • Capital One is committed to diversity in the workplace and offers a range of benefits.

Matching Summary

This role is crucial for ensuring the flawless resolution for our customers by leading and developing a team.

Skills & Requirements

Must-have

  • Managing supplier relationships
  • Customer service delivery
  • Leading high-performing teams

Nice-to-have

  • Strong problem-solving skills
  • Adaptability to change
  • Passion for people leadership

Key Requirements

  • Proven experience in managing outsourced relationships
  • Demonstrable experience of leading a team
  • Solid awareness of commercial agreements

Work Rights

Not specified

Tailored Resume

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