Customer Services Supervisor

Caterpillar UK

Wimborne, United Kingdom
Base: £41,500 - £46,000 py; bonus: up to 10%; bene...
**
Lead parts sales picking workflows
Manage and coach team members
Resolve operational issues and exceptions
** Caterpillar UK is seeking a proactive Customer Services Supervisor to lead the parts sales picking team at their Wimborne location. The role involves managing daily operations, training team members, and ensuring high standards of customer service and operational execution. **

Job Summary

  • The role involves leading the daily execution of parts sales picking workflows while ensuring accuracy and timeliness.
  • Caterpillar offers a competitive benefits package including up to 10% bonus, double pension contributions, and flexible health plans.
  • This position requires working onsite five days a week in Wimborne, UK, with no visa sponsorship available.

Matching Summary

Match Score: 75

** Caterpillar UK is seeking a proactive Customer Services Supervisor to lead the parts sales picking team at their Wimborne location. The role involves managing daily operations, training team members, and ensuring high standards of customer service and operational execution. **

Salary

Base: £41,500 - £46,000 per annum; Bonus: Up to 10%; Benefits: 25 days leave, double pension match, share scheme

Skills & Requirements

Must-have

  • Lead parts sales picking workflows
  • Manage and coach team members
  • Resolve operational issues and exceptions
  • Ensure data hygiene and governance
  • Work onsite five days a week

Nice-to-have

  • Proactive and detail-oriented approach
  • Strong customer focus
  • Effective communication skills
  • Critical thinking abilities
  • Collaborative stakeholder relationships

Key Requirements

  • Experience in sales operations or parts picking
  • Leadership and coaching capabilities
  • UK work authorization required
  • No visa sponsorship provided

Work Rights

Must have right to work in the UK

Tailored Resume

Cover Letter