Primary location base pyy range: $99,800 usd - $14...
Fully remote
Enterprise saas solutions experience
Client journey management
Product expertise and support
Partner with enterprise and strategic clients to provide exceptional service for onboarding, training, ongoing support, and renewal/expansions
Job Summary
Partner with enterprise and strategic clients to provide exceptional service for onboarding, training, ongoing support, and renewal/expansions.
Collaborate closely with clients to understand their business goals and align AI-powered solutions to help achieve those objectives.
Workday offers a culture rooted in integrity, empathy, and shared enthusiasm, with trust to take risks, tools to grow, and support for long-term investment.
Matching Summary
Partner with enterprise and strategic clients to provide exceptional service for onboarding, training, ongoing support, and renewal/expansions.
Salary
Primary Location Base Pay Range: $99,800 USD - $149,600 USD; Additional US Location(s) Base Pay Range: $90,300 USD - $160,400 USD; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, as well as annual refresh stock grants
Skills & Requirements
Must-have
Enterprise SaaS solutions experience
Client journey management
Product expertise and support
Global cross-functional collaboration
HR/recruiting software domain expertise
Nice-to-have
Sun-drenched optimism and drive
Courageous collaborators
Curious minds
Empathy and shared enthusiasm
Key Requirements
4+ years customer success or account management experience
4+ years enterprise SaaS solutions support/implementation
4+ years technical understanding of complex software ecosystems