It Support & Administration Specialist

HITACHI HIGH-TECH AMERICA, INC.

Hillsboro, OR, US
Base: $25.51 to $35.07 hourly; bonus/equity: may b...
Fully remote
Windows 10/11 configuration and troubleshooting
Microsoft office suite proficiency
Active directory management
This position provides day-to-day technical support for end-user workstations, printers, and network devices across domestic and international locations

Job Summary

  • This position provides day-to-day technical support for end-user workstations, printers, and network devices across domestic and international locations.
  • The role includes managing IT administration activities such as hardware procurement, software licensing, asset lifecycle tracking, and secure media disposal.
  • Candidates must possess extensive knowledge of Microsoft applications and Active Directory to effectively troubleshoot connectivity and configure user systems.

Matching Summary

This position provides day-to-day technical support for end-user workstations, printers, and network devices across domestic and international locations.

Salary

Base: $25.51 to $35.07 Hourly; Bonus/Equity: May be eligible for incentive pay and allowances; Benefits: Not specified

Skills & Requirements

Must-have

  • Windows 10/11 configuration and troubleshooting
  • Microsoft Office suite proficiency
  • Active Directory management
  • Service Desk ticket monitoring and escalation
  • Hardware procurement and asset inventory
  • Onsite work requirement in Hillsboro OR

Nice-to-have

  • OKTA identity management familiarity
  • International scope support experience
  • Strong verbal and written communication skills
  • Independent decision-making capabilities
  • Software licensing tracking experience

Key Requirements

  • 3-5 years minimum relevant IT experience
  • Post high school technical school or associate's degree preferred
  • Bachelor's degree preferred
  • No travel required

Work Rights

Not specified

Tailored Resume

Cover Letter