Customer Service Specialist Ii

ManualUSA

Hybrid
Experience with billing systems
Proficiency in microsoft office suite
Intermediate knowledge of salesforce
ManualUSA is seeking a Customer Service & Operations Specialist to provide exceptional customer service and sales support while managing billing and data maintenance through SalesForce. The ideal candidate should possess strong organizational and communication skills, be comfortable in fast-paced environments, and have experience with billing systems

Job Summary

  • The Customer Service & Operations Specialist will provide exceptional customer service and sales support.
  • Responsibilities include billing, data maintenance, and relationship building.
  • The role offers hybrid workplace flexibility upon completion of training.

Matching Summary

Match Score: 85

ManualUSA is seeking a Customer Service & Operations Specialist to provide exceptional customer service and sales support while managing billing and data maintenance through SalesForce. The ideal candidate should possess strong organizational and communication skills, be comfortable in fast-paced environments, and have experience with billing systems.

Skills & Requirements

Must-have

  • Experience with billing systems
  • Proficiency in Microsoft Office Suite
  • Intermediate knowledge of Salesforce

Nice-to-have

  • Excellent verbal and written communication
  • Ability to work in ambiguous situations
  • Strong organizational and analytical skills

Key Requirements

  • High School Diploma or GED required
  • Previous experience in a fast-paced billing role
  • Deadline-oriented and self-motivated

Work Rights

Not specified

Tailored Resume

Cover Letter