Workday is seeking a Senior Production Readiness Manager for a fully remote position in India. This role focuses on customer-facing responsibilities that combine technical expertise, project management, and strong customer relations during software deployments
Job Summary
The Senior Production Readiness Manager ensures successful performance testing and transition to production for large deployments while acting as the voice of the customer.
This proactive team guides largest strategic customers through pre-deployment performance testing and business-critical activities in production.
Candidates must possess a BS or MS in a Technical Degree or equivalent experience along with 7+ years of technical support experience.
Matching Summary
Match Score: 85
Workday is seeking a Senior Production Readiness Manager for a fully remote position in India. This role focuses on customer-facing responsibilities that combine technical expertise, project management, and strong customer relations during software deployments.
Skills & Requirements
Must-have
7+ years technical support experience
5+ years customer support or consulting
ERP system performance knowledge
Workday architecture understanding
Senior leadership influence skills
Nice-to-have
Crisis management experience
HR Time Tracking Recruiting Financials Payroll
Ability to thrive with ambiguity
Strong storytelling of complex architecture
Self-driven learning capability
Key Requirements
BS or MS in Technical Degree
7+ years technical support experience
5+ years customer support or consulting
Experience with ERP system performance
APJ shift availability (6:30am to 3:30pm India time)