Ability to work under pressure in dynamic environment
Bridge between customer and internal teams
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The Specialist, Customer Service position at SILICON BOX PTE. LTD. in Pasir Ris, Singapore, focuses on delivering exceptional customer service while collaborating closely with internal teams and clients. Ideal candidates should possess relevant experience in the OSAT or semiconductor industry, along with strong analytical and interpersonal skills.
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Job Summary
The Customer Service Specialist is accountable for delivering an excellent customer service experience through frequent interactions with internal stakeholders and clients.
Responsibilities include building strong customer relationships, managing monthly rolling forecasts, and coordinating order planning and execution within the semiconductor supply chain.
The role requires maintaining pricing, creating sales orders, arranging wafer shipments, and hosting quarterly business review meetings with customers.
Matching Summary
Match Score: 75
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The Specialist, Customer Service position at SILICON BOX PTE. LTD. in Pasir Ris, Singapore, focuses on delivering exceptional customer service while collaborating closely with internal teams and clients. Ideal candidates should possess relevant experience in the OSAT or semiconductor industry, along with strong analytical and interpersonal skills.
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Skills & Requirements
Must-have
Strong analysis and problem solving skills
Ability to work under pressure in dynamic environment
Bridge between customer and internal teams
Nice-to-have
Experience in OSAT or Semiconductor Industry
Fresh graduates welcome to apply
Strong communication and interpersonal skills
Key Requirements
Degree in Engineering, Business Administration, Marketing Management or similar discipline
Min 2 to 5 years of work experience in OSAT or Semiconductor Industry preferred